Jeffrey G. Scholz
Owner & Lead Instructor · 886 Consulting, LLC
Jeffrey G. Scholz helps organizations navigate high-risk human interactions with greater clarity, confidence, and control. Across sectors, leaders and frontline professionals face emotionally charged encounters that can escalate quickly, increasing the risk of injury, liability, burnout, and loss of public trust. Jeff's work is focused on reducing that risk through clear communication, sound decision-making, and behavioral awareness under stress, developed from the ground up through decades of doing exactly that work himself.
Jeff brings nearly 30 years in law enforcement, including nearly 25 years with the New York State Police, where he served in patrol, narcotics, computer crimes, and major crimes investigations, including homicides and missing-persons cases.
He was certified as a crisis negotiator in 2006 and went on to serve 16 years as a crisis negotiator, ultimately serving as the Division Coordinator for the New York State Police Crisis Negotiation Program. That work, communicating with people in crisis, under pressure, with outcomes that mattered, is the foundation of everything taught in FC2C. The program is not adapted from academic theory. It is built from experience.
Before retiring in May 2022, Jeff served as Senior Investigator for BCI Training at the New York State Police Academy in Albany, overseeing training for more than 1,100 investigators, 3,000 troopers, recruits, civilian personnel, and partner agencies statewide. Throughout his career, Jeff held many ranks and roles including Field Training Officer, Sergeant, Major Crimes Investigator, and Senior Investigator.
In recognition of his contributions to law enforcement training, Jeff received the 2019 New York State Police George M. Searle Award for Excellence in Training, the division's top honor for instructors. He is an IADLEST National Certified Instructor and a New York State DCJS Master Instructor, and he responded to the September 11, 2001 terrorist attacks in New York City.
Since founding 886 Consulting, LLC in 2022, Jeff has trained thousands of professionals across 17 states through the From Crisis to Calm program, delivering tailored training in law enforcement, healthcare, social services, education, housing, transit, tribal government, retail, and security environments. His clients range from large state agencies to small county departments, and the common thread is the same: communication failures precede most preventable incidents, and the skills to prevent those failures can be taught.
Jeff is also the author of From Crisis to Calm®: Achieving Safer Outcomes in Difficult Encounters, available in paperback and Kindle on Amazon.
Why "886"?
The name 886 Consulting pays tribute to Jeff's shield number, the badge he carried for nearly 25 years. It is a reminder that professionalism, empathy, and safety are not abstractions. They are lived values, forged through decades of real encounters with real people in real crisis.
What Every 886 Consulting Training Reflects
- , Real-world application. Strategies that work in the field, not just the classroom.
- , Influence over control. Teaching professionals how to guide behavior and outcomes, not force them.
- , Safer encounters, better outcomes. Reducing risk while improving trust, professionalism, and organizational reputation.
- , Honest delivery. No filler, no performance. The same standard of Professional Sincerity® that FC2C teaches is the standard Jeff holds in the room.
"Your people face challenging situations every day. Most incidents don't spiral because of bad intentions. They escalate because communication breaks down under stress. You don't need theory. You need training grounded in real-world decision-making."
Jeffrey G. Scholz · 886 Consulting, LLC